JobOfficial source checked

Technical Support Engineer

Not specified

Location
Kensington, East Johannesburg
Closing date
See official listing
Pay or funding
See official listing
Last checked
October 19, 2026

What is this opportunity?

Key Responsibilities Provide end-to-end technical support for enterprise customers using the company's payment platform. Troubleshoot and resolve complex production issues involving APIs, payment processing and cloud-based services. Investigate incidents, perform root cause analysis (RCA) and coordinate resolution with Engineering, Product and Operations teams. Monitor production environments, investigate alerts and help maintain platform reliability and performance. Support customer onboarding…

Opportunity details

Industries

  • IT Jobs

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Technical Support Engineer | Kensington, East Johannesburg | Sduella