Spa Receptionist

What is this opportunity?

Duties: Offering a warmly welcoming and assisting guests Managing spa reception and appointments Answering calls and emails Processing bookings, payments and vouchers, and providing accurate information about spa services, products and promotions. Assisting walk-in guests Managing client records Communicating appointment updates to staff Promoting and cross-selling spa services and products Introducing guests to new products and their benefits Gathering guest feedback Processing and packaging o…