Product Technical Support Manager

What is this opportunity?

Job Description: Manager, Technical Support: As a Player/Coach, you will be responsible for being hands on and leading, growing and developing your team, who help our customers by diagnosing and troubleshooting problems. You will manage the team's day-to-day functions as they use their knowledge to resolve issues and drive superior customer support to customers. Your focus will be on the management of issues that may impact support delivery and will include providing supervision and guidance to…

Opportunity details