IT Technician

What is this opportunity?

RESPONSIBILITIES Provide day-to-day on-site IT support to hotel staff and management. Perform daily departmental IT check-ins and proactive system monitoring. Troubleshoot and resolve hardware, software, networking, and connectivity issues. Escalate and coordinate with third-party vendors where required. Track, manage, and follow up on support incidents until resolution. Maintain accurate documentation and ticket updates via the helpdesk system. Assist with IT infrastructure improvements and sp…