JobOfficial source checked
HEAD MANAGER: INBOUND OPERATIONS CENTRE
Not specified
- Location
- Johannesburg, Gauteng
- Closing date
- See official listing
- Pay or funding
- R 800 to R 950 / month (annual salary divided by 12)
- Last checked
- October 18, 2026
What is this opportunity?
Seeking proven experience in omnichannel environments, skills-based routing, workforce planning, capacity modelling, IVR/ACD design and large-scale operational transformation. Exposure to AI-enabled customer journeys will be advantageous. Degree and 8 years' experience within contact centres, collections or financial services environments are essential. Should you not receive a response within two weeks of applying, please consider your application as unsuccessful.
Opportunity details
Industries
- IT Jobs