JobOfficial source checked
Customer success specialist
Mercha
- Location
- The Rocks, Sydney
- Closing date
- See official listing
- Pay or funding
- See official listing
- Last checked
- August 18, 2026
What is this opportunity?
This is a Customer success specialist role with Mercha based in Sydney, NSW, AU Mercha Role Seniority - junior, mid level, graduate More about the Customer success specialist role at Mercha The short version You are the front door. When a customer contacts Mercha, you are the first person who sees it, and how that goes decides whether they come back. This is not a ticket-closing job. You own the inbound queue end to end, you personally close revenue nobody else in the business is working, and…