Customer Service Representative

What is this opportunity?

Be the calm, clear voice patients hear when they call their doctor's office in the United States. You'll be the first point of contact for patients calling a U.S. urology practice at the referral of their Primary Care Provider. Most calls are practical — booking, moving, or canceling an appointment, a prescription refill, a question about the patient portal. Some are not practical at all: someone is unwell, worried, or has already been passed around. Those are the calls that matter most, and th…