Customer Representative Westville

What is this opportunity?

We are on the hunt for a for a confident, target‑driven Customer Rescue Representative with proven experience in sales, retentions, or call centre environments. In this role, you will engage customers at risk of cancellation, address their concerns with empathy and professionalism, and guide them toward tailored solutions or alternative policies that protect their value and strengthen loyalty. Purpose of the Role Retain customers through effective conversations and strong product knowledge. Off…