JobOfficial source checked

Cloud Contact Center Manager

Not specified

Location
Cape Town City Centre, Cape Town Region
Closing date
See official listing
Pay or funding
See official listing
Last checked
October 15, 2026

What is this opportunity?

Join a technology-driven environment where youll lead voice technology operations, improve platform performance, and support customer engagement solutions. Key Responsibilities Manage and optimise cloud contact centre (CCaaS) and voice platforms Oversee inbound and outbound dialer campaigns, including predictive, progressive, and preview dialing Manage SIP, VoIP, IVR, call routing, carrier connectivity, and telephony integrations Lead cloud migrations, implementations, platform upgrades, and te…

Opportunity details

Industries

  • IT Jobs

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Cloud Contact Center Manager | Cape Town City Centre, Cape Town Region | Sduella