JobOfficial source checked
Billing Specialist & Customer Service Retention Ma
Not specified
- Location
- Greyville, Durban
- Closing date
- See official listing
- Pay or funding
- See official listing
- Last checked
- August 18, 2026
What is this opportunity?
Key ResponsibilitiesDepartment Design & LeadershipPartner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development.Design scalable workflows for billing, retention, missed collections, and client escalation handling.Set up foundational reporting, KPIs, and feedback loops to track billing health and customer satisfaction.Billing & Debit Order ManagementArchitect and manage end-to-end debit order processes, including collec…