IT Help Desk Intern

What is this opportunity?

The Opportunity Responsible for the successful completion of helpdesk requests within their support queue covering all Wajax IT activities. The Role Answers, evaluates, and prioritizes helpdesk requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies. Provides phone and in-person support to local and remote site end users on a variety of issues. Identifies, researches, and resolves technical problems. Tracks and monito…